CM600 Dropping internet

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ceta113 wrote:

This is a 6 month-old modem that keeps dropping internet (multiple times a day, the internet is totally down on wifi and on ethernet).

 

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The CM600 is a modem and nothing else. It doesn't do wifi.

So what else is on your network? A  router of some sort?

You have posted your message in the section of this community given over to General WiFi Routers (Non-Nighthawk). (This is easily done, given Netgear's complicated community structure.)

Many questions apply to different types of device, so there may be useful responses here, but you might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:

Cable Modems & Routers


I will ask the Netgear moderator to move your message.

In the meantime you could visit the support pages:

Support | NETGEAR

Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.

You may have done this already. I can't tell from your message.

I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.