NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Sca555
Sep 20, 2020Aspirant
Cm600 errors
I have Spectrum and my internet has been acting up for a while now and decided to check my logs and I saw these events. I'm not very knowledgeable in this area.
plemans
Sep 20, 2020Guru - Experienced User
your actual signal strength looks fine but your log is showing issues back to the isp.
If you have any splitters, amplifiers, attenuators in the coax line, remove them. Then try it for a bit.
If you still have issues, the isp needs to check the line.
- Sca555Sep 20, 2020AspirantThanks I already have my cable company coming out tomorrow. I realized yesterday that although I only have one line coming into the house there's still 3 2-way splitters outside of my house that my line comes from. Makes no sense.
- plemansSep 21, 2020Guru - Experienced User
yeah, that could cause issues.
Usually you put 1x 2-way splitter with one leg feeding the modem and the other feeding the reset of the home (cable boxes). that way the modem gets the best possible speed.
- Sca555Sep 24, 2020AspirantOk so I had spectrum come out the other day and they can all new wire from the pole to my modem. I also upgraded my internet at the same time to 1gb. I also purchased a new cm1000. I looked today at my event logs and got errors in my logs.