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Forum Discussion
rwmarsden
Jan 19, 2018Follower
CM600 Firmware downgrade
I switched from Spectrum to RCN. Spectrum upgraded my modem to V1.01.14, and now that I am on RCN, the modem will not work. Per this document: https://kb.netgear.com/000036375/What-s-the-latest-...
DarrenM
Jan 25, 2018Sr. NETGEAR Moderator
Can you send me a PM with your name,email, and phone number I will have our support team work with you on this issue.
DarrenM
Vickchief
Apr 01, 2018Aspirant
I have a similar problem but with Grande Communications in Texas. It looks like spectrum has a newer firmware and a factory reset isn't removing those updates... Any advice?