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Forum Discussion

TonyinCNY's avatar
TonyinCNY
Star
Mar 06, 2017

CM600 firmware not upgraded by Time Warner Cable

I wanted to upgrade the existing firmware (V1.01.05) of my cable modem (CM600).  Netgear website says that for Time Warner Cable (TWC)  I should have V1.01.12 and that I cannot upgrade manually.  I h...
Firmware
DarrenM's avatar
DarrenM
Sr. NETGEAR Moderator
Mar 08, 2017

Hello TonyinCNY

 

It is pushed out by the ISP I would call tech support and ask for the higher modem support typically they call it L3 they will know more about this.

 

DarrenM

Jryan619's avatar
Jryan619
Star
Jul 29, 2017

Do t listen to the guy saying they will push it out. You have version 5, that router is up to version 13. It will work up to 1000mbps, and than it turns into toast if you get 300Mbps service.