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CM600 Randomly Dropping Internet Connection
Yesterday I replaced my old Motorola Surfboard 6141 modem with a Netgear CM600 modem, and activated it with Comcast. Ever since I have been getting random drops of my internet connection. I logged ...
Comcast tech found a bad splitter and cable, replaced them and all is good.
Hello Ric2l
I am seeing a lot of T3 and T4 timeouts that is usually something wrong with the cable signal you may want to have a cable tech come out and adjust the levels to see if that helps to fix it.
https://docsismodem.wordpress.com/2010/08/13/t1t2t3-t4-timeouts-descriptions/
DarrenM
Thanks for the reply Darren
I contacted comcast, they checked out everything they could over the phone and are sending out a tech tomorrow morning. Hopefully he can solve the issues. I will update with his findings tomorrow afternoon.
Rick
Comcast tech found a bad splitter and cable, replaced them and all is good.