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Forum Discussion
CM600 shows as offline @ 192.168.100.1
Modem activated on TWC . My services TWC site shows Mac address is correct and active. I can get to internet sites through both wired devices and wifi connected devices. I can access and interact with...
I have the same issue.
| Your modem is offline. |
| Please check the RF connection. |
Makes me rethink my decision to go with a Netgear cable modem.
Model CM600, no clue as to firmware version (can't get to the firmware version). Running Windows 10 Pro.
Also upon connecting the modem to an R6300 Netgear router, nothing will connect to the router. Modem only connects direct to PC. This was the problem with my original Arris SB6121 modem. Comcast told me the modem was out of date. I checked on line for recommended routers and the Arris was outdated so I picked the CM600. Same connection issue.
Hello Lingam
The firmware is pushed out by the ISP and you can access the GUI to see at 192.168.0.1. And have you tried to factory reset the modem?
DarrenM
I guess I'll not know the answer. I scheduled a Comcast house call for today and yesterday I was disconnecting my old Netgear WGT624 and reconnecting the R6300 to the CM600. I changed the Ethernet cables back and powered on the router and everything came up and connected to the the internet. What the difference was between when I did it yesterday and when I did it the night before while chatting with support I don't know. Maybe Comcast/Xfinity pushed out a firmware rev. Thanks for your input.
