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Forum Discussion

Rob772's avatar
Rob772
Aspirant
Dec 25, 2016

CM600 shows as offline @ 192.168.100.1

Modem activated on TWC . My services TWC site shows Mac address is correct and active. I can get to internet sites through both wired devices and wifi connected devices. I can access and interact with...
Troubleshooting
DarrenM's avatar
DarrenM
Sr. NETGEAR Moderator
Feb 28, 2017

Hello Lingam

 

The firmware is pushed out by the ISP and you can access the GUI to see at 192.168.0.1. And have you tried to factory reset the modem?

 

DarrenM

lingam's avatar
lingam
Aspirant
Feb 28, 2017

I guess I'll not know the answer. I scheduled a Comcast house call for today and yesterday I was disconnecting my old Netgear WGT624 and reconnecting the R6300 to the CM600. I changed the Ethernet cables back and powered on the router and everything came up and connected to the the internet. What the difference was between when I did it yesterday and when I did it the night before while chatting with support I don't know. Maybe Comcast/Xfinity pushed out a firmware rev. Thanks for your input.