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Forum Discussion
Kcer
Mar 06, 2018Aspirant
CM600 speed
Just upgraded to the CM600 modem, but whenever I do speed tests the download is 15 or so, upload less than 2, ping varies a lot. The CM600 is capable of a lot faster speeds than that! Overall we're accessing web pages faster than with the old modem, but why are the speed tests so abysmal? We have Xfinity internet.
2 Replies
- DarrenMSr. NETGEAR Moderator
Are you doing speed tests directly from the modem or are you connected to a router? Try direct from the modem.
DarrenM
- KcerAspirant
Connected to a router. However, I contacted Xfinity and they upgraded us to a much faster internet plan. They had SAID on our bill that we were paying for 70 mbps, but the agent SAID we only had the basic plan with 6 mbps. That's Xfinity for you. Now the speed tests are much much faster. Not noticing much actual difference though, so we may have to replace our 5-year-old computer. Thanks for your input, Darren.