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Forum Discussion
greeno
Oct 09, 2023Apprentice
cm600 won't negotiate 800down/100up
hi, gear: cm600, firmware V1.01.22, latest approved by xfinity. router is ubiquiti ER-X (1gig cable aggregate). xfinity super fast, 800down/100up, purchased plan. we just went from a triple play ...
greeno
Jan 08, 2024Apprentice
Yes, NETGEAR Nighthawk Multi-Gig Cable Modem (CM1100) - Compatible With All Cable Providers Incl. Xfinity, Spectrum, Cox - For Cable Plans Up To 2Gbps – 2 x 1G Ethernet Ports - DOCSIS 3.1 https://a.co/d/03URddu
FURRYe38
Jan 08, 2024Guru - Experienced User
What Firmware version is currently loaded?
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router
Yes I have this modem as well, though not currently online.
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
What is the brand and model of the host wifi router connected to the modem?
- greenoJan 08, 2024ApprenticeI’ll post the currrent firmware and connection status when I’m home.
I’m connected to an edge router-x running openwrt current stable release. I moved from edge os because using the internal switch between ports was costing me 2x in bandwidth. No hit with openwrt.
I get full 800mbps down connected to the router and to the modem. 25 up with either connection. Cables are all cat6. WiFi is served with ubiquiti APs served by a cloudkey 2.- FURRYe38Jan 08, 2024Guru - Experienced User
So with a direct connection to the CM1100 modem and no router connected, PC is not getting to spec speeds?
Please post the two data logs when you get time. - plemansJan 08, 2024Guru - Experienced User
greeno wrote:
I get full 800mbps down connected to the router and to the modem. 25 up with either connection. Cables are all cat6. WiFi is served with ubiquiti APs served by a cloudkey 2.If you're gettign 800mbps download and you pay for 800mbps then you're upload is only 20mbps (25mbps with over provisioning).
https://www.reddit.com/r/Comcast_Xfinity/wiki/knowledgebase/next-generation-internet/
The cm1100 isn't a "next generation" device. It might get added but it isn't approved currently.
So if you're getting 800/25, you're hitting your paid for speeds.
- greenoJan 09, 2024Apprentice