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  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Wire connect a PC to the router and factory reset the router using the back push pin button. Hold it in for 15 then let go. Power OFF the ISP modem for 30 seconds than back on. Using a web browser and walk thru the setup wizard. This time write down all important information for safe keeping later on.