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Forum Discussion
barb48108
Dec 27, 2020Aspirant
CM700 can't find my firmware version
I am very frustrated right now. I have followed as many instructions as I can find on how to find out what version of the firmware is currently installed on my CM700. I can't get any of them to wor...
FURRYe38
Dec 27, 2020Guru - Experienced User
Chrome asking you for the log in information is the modems web page giving you a challenge to access the modems web page which is normal and by design. All newer modems have a log in page now. Look at the modems user manual for this information.
FYI, the CM700 is a modem only, no built in router. Some ISPs will not update users owned modems.
barb48108
Dec 27, 2020Aspirant
So I just caved and decided to log in at the unsecure site, and it won't even let me log in. No error message or anything! It just brings me right back to the login area and wipes out the information I had entered! OMG - so fricking frustrating!
- FURRYe38Dec 27, 2020Guru - Experienced User
Try a different browser. 192.168.100.1 should be the address for the modems web page.
Clear out all browser caches.