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Forum Discussion
Neograyden
Jun 21, 2022Follower
CM700 Connection fluctuating between slow (10mbps) and normal (250mbps) throughout the day.
Model: CM700 DOCSIS 3.0 Firmware: V1.02.08 OS: Win 10 Home office/remote work I've had this modem for about 1.5 years. For about 3 months it worked fine at my previous residence, until I moved ...
FURRYe38
Jun 21, 2022Guru - Experienced User
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
What is the brand and model of the host wifi router connected to the modem?
You have lots of Criticals and Correct and Un-Correcables that should be all zeros. ISP needs to look into this.
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute then back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
https://kb.netgear.com/24311/Power-level-guidelines-for-a-NETGEAR-cable-modem-router?article=24311
https://www.duckware.com/tech/solving-intermittent-cable-modem-issues.html