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Forum Discussion
Neograyden
Jun 21, 2022Follower
CM700 Connection fluctuating between slow (10mbps) and normal (250mbps) throughout the day.
Model: CM700 DOCSIS 3.0 Firmware: V1.02.08 OS: Win 10 Home office/remote work I've had this modem for about 1.5 years. For about 3 months it worked fine at my previous residence, until I moved ...
plemans
Jun 22, 2022Guru - Experienced User
You have line issues. high errors, unlocked channels, and issues in the logs.
Start with removing any amplifiers, signal attenuators, or splitters from the coax.
From there check the line for kinks, damage, moisture in the line.
Check the connectors for improperly made ends, foil touching the copper coax line, bad/old/cheap connectors, or corroded connections. Replace them if you do or suspect there might be.
If you can, simply connect the modem right where the coax comes into the home. This prevents wiring in the home from being the issue. And some ISP’s charge if the wiring issue is in the home. So this helps prevent this.
If that doesn't help, the isp needs to check the line.