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Forum Discussion
ldonahue
Oct 09, 2019Aspirant
CM700 Downstream Power Levels
Hello, I have a NETGEAR CM700, Firmware: V1.02.02. I have super slow internet speeds on Spectrum 200MB. My average speedtest is under 10MB. If I reboot the modem, speed tests are usually arou...
- Oct 10, 2019
Has the ISP checking signal and line quality up to the modem?
Be sure there are no coax cable line splitters in between the modem and ISP service box.
Be sure your using good quality RG6 coax cabling up to the modem.
FURRYe38
Oct 10, 2019Guru - Experienced User
Has the ISP checking signal and line quality up to the modem?
Be sure there are no coax cable line splitters in between the modem and ISP service box.
Be sure your using good quality RG6 coax cabling up to the modem.
ldonahue
Oct 17, 2019Aspirant
- Has the ISP checking signal and line quality up to the modem?
- The person you call in tech support always says signal to modem is good, but when the technician arrives, they say signal is poor.
- Be sure your using good quality RG6 coax cabling up to the modem.
- The tecnician cut the ends off all of the coax cables and put on new connectors because the middle wire was not flush.
After performing that service, internet speeds came back to the 200 MB range.
- FURRYe38Oct 17, 2019Guru - Experienced User
Glad the tech solved the problem. Please mark your post as solved so others will know.
Enjoy. :smileywink: