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Forum Discussion
CM700 end of life?
I have recently had connection issues with Xfinity and they keep asking about my router (CM700) and they tried telling me today it was at "end of life". Is this true? last time they came out they...
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
What is the brand and model of the host wifi router connected to the modem?
I will have to get you that in about 2 days, I travel for work and left earlier today. But based off some information another user found for me, Xfinity does list my device as compatible but not recommended. The router attached to the modem is an Asus RT-AX1800S, i am using some CAT6 cables, but they’re pretty old. Replacing them certainly wouldn’t hurt but they were fine for the last 4 years up until about a few months ago. If that means anything.