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Forum Discussion
Smiwy
Oct 13, 2020Aspirant
Cm700 ethernet disconnected but internet still connected
Hi, My cable modem (cm700) ethernet sometimes disconnects, where the bottom ethernet LED goes completely out, and the router it's connected to loses signal. The rest of the lights stay on for the m...
Smiwy
Oct 13, 2020Aspirant
I have attached a screen snip of the modem page. I have it connected with coax, and outside there are no splitters or amplifiers, but there is a coax to coax adapter outside installed by Comcast.
plemans
Oct 14, 2020Guru - Experienced User
How frequently is it happening?
If its happening often enough, you could hardwire a pc/laptop into the modem and run it for that period of time. If the computer drops/has issues, then its the modem. Your signal looks good.
Do you also have the logs? the signal page is just a brief glimpse.