NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

MustangHX's avatar
MustangHX
Aspirant
Aug 25, 2018

CM700 keeps rebooting

My CM700 has random rebooting issues, happens about every 2 hours. The power outlet is stable as I also use it to power my router. Firmware version is 1.02.02, using COX premium Any ideas?   ...
Firmware
Troubleshooting
vkdelta's avatar
vkdelta
NETGEAR Employee Retired
Aug 25, 2018

pls post DOCSIS Event Logs & Power table from the modem.

 

would be good to post the picture of the power supply that came with it as well.

  • MustangHX's avatar
    MustangHX
    Aspirant
    Aug 26, 2018

    Just attached event log

    • vkdelta's avatar
      vkdelta
      NETGEAR Employee Retired
      Aug 27, 2018

      Please attach the power/connection table from the GUI

      • MustangHX's avatar
        MustangHX
        Aspirant
        Sep 08, 2018

        Are these power/connection table you are refering to?