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Forum Discussion
Jdoog23
Feb 06, 2020Aspirant
CM700 Modem keeps dropping and speeds are super slow
As of the begining of this week my cable modem keeps dropping service and is having horrible speed problem. I have COX with the 300mbps plan and I am barely pulling 30mbps on a good day. I have looke...
plemans
Feb 07, 2020Guru - Experienced User
do what FURRYe38 recommended.
check your lines/connectors/splitters/amplifiers. Your downstream channels 13-22 are way out of spec on power and its giving you a bunch of errors. You should be ideally between -7dbmv and +7dbmv. Those channels are more than -20dbmv.
so check the coax line yourself within your home and if it stays the same, your isp needs to check your lines.