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Forum Discussion
CM700 Modem
Hello I have been told by my ISP that my modem is not working properly and that it needs to be replaced. Here are the specs: Can anyone recommend anything for me to try. My ISP just increased my i...
Are you experiencing problems>?
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
A couple of correct and uncorrectables but should be causing major problems:
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute then back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
Power looks ok and with in spec:
https://kb.netgear.com/24311/Power-level-guidelines-for-a-NETGEAR-cable-modem-router?article=24311
https://www.duckware.com/tech/solving-intermittent-cable-modem-issues.html
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
What is the brand and model of the host wifi router connected to the modem?