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Forum Discussion

cjzjeeps's avatar
cjzjeeps
Aspirant
Nov 25, 2020

CM700 No Ranging Response received

Power and download lights are solid, upload light is blinking, internet light is off.

Cox is telling me it’s the modem.

9 Replies

    • plemans's avatar
      plemans
      Guru - Experienced User

      Was it provisioned? 

      When only 1 downstream is locked it usually hasn't been provisioned or whoever provisioned it, put in the wrong mac address. 

      Your power levels are a bit high on the downstream. 

      • cjzjeeps's avatar
        cjzjeeps
        Aspirant
        Thank you. I do not know but will ask the ISP about provisioning.

        There are no splitters in line. There is a booster, because without it the power is less than 1.0.