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Forum Discussion
kobo1042
Jun 25, 2020Follower
CM700 seen by ISP but still no internet connection
Successfully installed and provisioned cable modem with Spectrum this morning. Cannot get an internet signal to come thru. ISP said to contact Netgear to help provision it on their end? When I reboot ...
plemans
Jun 25, 2020Guru - Experienced User
Are you connecting a router to it and if so which one?
For getting it setup, make sure to connect a pc to it and get the modem functioning properly. If you do get a good signal/speed, then follow this procedure for getting the router connected.
1. power off both modem and router and disconnect coax. wait 1 minutes
2. connect coax to modem and then power it on. give it several minutes to fully boot.
3. connect lan cable from mode to wan port on router.
4. power router on. give it several minutes.
5. try setup.