NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Ghecko
Jul 02, 2020Aspirant
CM700 Wont Reach Close To 1Gb Speed
I have a CM700 Modem that worked flawlessly with my 300Mb plan through Sparklight/Cable One. I was actually getting about 350 Mb download speeds. I changed my plan to the 1Gb service after about 5 ...
plemans
Jul 02, 2020Guru - Experienced User
What speeds do you get hardwired into it?
What website/websites have you used for testing?
What device is the isp testing the speed with? its easy for them to say "sure, mine hits 1gig"
Do you have a screen snip of the cable connections page from the modem?
- GheckoJul 08, 2020Aspirant
- I get the same speeds hardwired directly into the modem as I do at my desktop, which is also hardwired through a router. I have used two different computers hardwired into the modem directly as well and still get the same speeds between them. ~500-600 Mbps.
- I have used both speedtest.net and fast.com.
- The ISP tech would do his thing and have me run the speed test on my desktop. It hit >900 Mbps when he changed out my modem with his.
- I will have to reconnect my modem to get a screen capture of the cable connections tab. I got fed up with the slow speed and bought a netgear 1000. I would love to be able to return this new one if the old would start working as it should.
- FURRYe38Jul 08, 2020Guru - Experienced User
You'll need to contact NG support and ask for additional help and information regarding the CM700. If you got a NG CM1000, then the 1000 would be the better modem.