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Forum Discussion
pauliw25
Dec 29, 2015Aspirant
CMD31T - 100NAS Amber US 1/2 light solid on
On my CMD31T Modem today I discovered the US, DS, and online lights orange. In resetting the modem by hitting the reset button and powering it off for 30 seconds - the ONLINE light turned green, as w...
- Dec 30, 2015
Hello pailiw25
The only 2 things that could be causing this is a bad connection from the ISP or the modem is faulty its kinda hard to say unless your able to get ahold of another modem like from the isp to test and see if it will stay online.
DarrenM
DarrenM
Dec 30, 2015Sr. NETGEAR Moderator
Hello pailiw25
The only 2 things that could be causing this is a bad connection from the ISP or the modem is faulty its kinda hard to say unless your able to get ahold of another modem like from the isp to test and see if it will stay online.
DarrenM
- pauliw25Jan 02, 2016Aspirant
Thanks for your reply.
I tend to believe it is the modem. I have another modem from the ISP that I use for my home phone and it never has problems.
The problem my netgear modem is experiencing is inconsistent. Hours after submitting this post, I powered off the modem for several hours and ever since I turned it back on, it's been working okay.
Yet, I've seen this before. This same identical problem has been appearing and disappearing for several months.
Thanks for your time and trouble.