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Forum Discussion
patgerstle
Mar 05, 2016Aspirant
CMD31T - All green lights - no internet
My CMD31T cable modem on TWC loses the internet connection several times a day. That is bad but what really bothers me is why doesn't it try to automatically reconnect? It knows the internet is off...
patgerstle
Mar 05, 2016Aspirant
Title was wrong
DarrenM
Mar 09, 2016Sr. NETGEAR Moderator
Hello patgerstle
Do you have a cable splitter connected to the modem it could be a signal issue try removing the splitter and go directly to the wall see if that improves the issue. You also may want to have a TWC tech come out check the signal levels and adjust them.
DarrenM