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Forum Discussion
cmd31t modem needs software troubleshooting
ello, I've lost internet in my home. I called comcast the night before because the internet was being sketchy. Comcast told me the firmware on my modem was updating. Now I've lost internet all togethe...
1. Does the modem sync up to the internet?
2. What is the color of the each LED (E.g. Internet LED is SOLID green?) please read here and let me know what LED colors you have
http://www.downloads.netgear.com/files/GDC/CMD31T/CMD31T_IGPM_25Jan13.pdf
3. also, you can login to the modem by connecting directly and checking what is the SW version (IP address is 192.168.100.1 to access the modem)