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Forum Discussion
COMCAST ACCESS network refused access to two CM500 NETGEAR July 22, 2020
CM500-100NAS was working for 1.5 years approx. @ 7:30am Comcast access was refused, all lights looked normal. I was working at home, have a layoff notice too. Comcast said my modem was bad. I had a B...
Thje comcast worked right away. The Netgear modem worked fine for 1,5 years.
The comcast modem has worked since July. How could it be the cable, etc?
I agree I probably need to get them onsite. I would rather get rid of this company!
Try the modem out at a different location to see if the modem work there. Like a friend, family...if the problems doesn't follow, then you'll know it's not the modem. If the problem does follow, the you'll know the modem is the problem.