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Forum Discussion

Grouch1357's avatar
Oct 11, 2018
Solved

Comcast firmware 2.02.21 for C3000 modem/router slow response

Over the last few days, I've noticed a horrible lag in connecting to sites and in response to online activity. I checked my modem and it has had a firmware upgrade to 2.02.21. Is anyone else seeing a slowdown on Comcast? Version 2.02.17 was working fine for me. Is there an upcoming fix in the works?

  • Whatever had been causing the bottleneck seems to have resolved itself. It may have just been a load problem at Comcast.

    Thanks for your response.

2 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Are you able to post a screenshot of  the modem logs and the power levels of the modem?

     

    DarrenM

    • Grouch1357's avatar
      Grouch1357
      Guide

      Whatever had been causing the bottleneck seems to have resolved itself. It may have just been a load problem at Comcast.

      Thanks for your response.