NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
David21797
Jun 03, 2019Follower
Comcast Service, IP Phone, R7000 netgear disonnecting every 10 minutes
Just switch from Comcast Business to Comcast Residential. Didn't want to rent the Comcast box so I purchased a Nighthawk R7000 cable modem device. Now my IP phone will disconnect like clock work ev...
FURRYe38
Jun 03, 2019Guru - Experienced User
Please post about this here for your model router:
https://community.netgear.com/t5/Nighthawk-WiFi-Routers/bd-p/home-wifi-routers-nighthawk
You might try Voxels 3rd party FW as well.
Good Luck
David21797 wrote:Just switch from Comcast Business to Comcast Residential. Didn't want to rent the Comcast box so I purchased a Nighthawk R7000 cable modem device. Now my IP phone will disconnect like clock work every 10.5 minutes. Help!
- antinodeJun 03, 2019Guru
> [...] I purchased a Nighthawk R7000 cable modem device. [...]
> Model: R7000P|Nighthawk AC2300 Smart WiFi Dual Band Gigabit Router
An R7000 is not an R7000P, and neither of them is a "cable modem
device." What is the actual model number on the product label on your
device?Visit http://netgear.com/support , put in your (actual) model number,
and look for Documentation. Get the User Manual. Read. Return here
(or to some appropriate forum) with the actual model number. The
firmware version might also be helpful.
> Please post about this here for your model router: [...]Of course, the value of that advice depends on exactly what your
device is. (But the accompanying animated icon is very annoying in any
case.)