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Forum Discussion
Comcast won't let me use my CM500V for voice
Greetings. I recently purchased a CM500V specifically due to the Netgear marketing information telling me that I could stop leasing Internet and voice modems from Comcast. Today, the Comcast agent I ...
I would call back and talk to a different technician. I'm still showing it on my approved device list with telephone capability.
Thanks very much for your response. At this point, I have spoken with three agents (800-934-6489) and all have said the same thing. And, to be clear, they all said that no equipment but their own could be used for voice; not that just the CM500V was disallowed. !?!?! If anyone reading this actually has a customer-owned device registered and in user for voice, I'd surely like to know...