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Forum Discussion
compatability with viasat isp
Hello, My isp is a company called VIASAT out of Carlsbad, Ca. The viasat modem is junk. I cannot get a straight answer from Viasat ISP as to whether the Netgear coax cable, can replace the Viasa...
Sir,
Thank you for responding.
ViaSat's Should(s) and could(s) have turned out to be different things :-(
They don't have a clue from their remote tech support.
A human-being-in-home-service tech did not have a clue.
Verizon for netgear MiFi, told me right away, when I gave them the serial
number of Netgear, that netgear was incompatible.
What serial number can I give Viasat to check against their support list ?
Thanks,
We don't have that information.
Verizon is a Fiber/ONT based ISP thus again, Cable modems will not work.
You'll need to refer to the ISP for help and information on what there services required. Its there Service. Again, maybe ISP specific and will have to use there equipment. Ask for escalated support or a technician who should know this. Maybe there installer would be able to help.
Good Luck.