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Forum Discussion

ssmith77ad's avatar
ssmith77ad
Follower
May 08, 2020

Complaints contact info

Hi im after a complaints number as am getting nowhere with the support ,email,phone,or chat Thanks
DarrenM's avatar
DarrenM
Sr. NETGEAR Moderator
May 15, 2020

Can you provide some more info on the issues you are seeing?

 

DarrenM

deblaaz's avatar
deblaaz
Guide
Aug 06, 2020

Love how instead of answering the question, the moderator asks another question.  I'd like to know where to file a complaint.  let's see if i get an answer

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Aug 06, 2020

    I can try and help with the issue that you are having if you would provide some more detail.

     

    DarrenM

    • deblaaz's avatar
      deblaaz
      Guide
      Aug 06, 2020

      my issue is that I cannot find a place to complain about the support i received.  Can you give me a place to complain?

      • DarrenM's avatar
        DarrenM
        Sr. NETGEAR Moderator
        Aug 06, 2020

        Yea can you provide me a case # you have and I will escalate it so someone will contact you.

         

        DarrenM