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Forum Discussion
ssmith77ad
May 08, 2020Follower
Complaints contact info
Hi im after a complaints number as am getting nowhere with the support ,email,phone,or chat Thanks
DarrenM
Aug 06, 2020Sr. NETGEAR Moderator
I can try and help with the issue that you are having if you would provide some more detail.
DarrenM
deblaaz
Aug 06, 2020Guide
my issue is that I cannot find a place to complain about the support i received. Can you give me a place to complain?
- DarrenMAug 06, 2020Sr. NETGEAR Moderator
Yea can you provide me a case # you have and I will escalate it so someone will contact you.
DarrenM
- deblaazAug 06, 2020Guide
43183095
Thank you!
but i still find it very interesting, that there is no answer to the question at hand. If other people want to lodge a complaint, they need to send you thier case number for you to escalate their case?
- SorceryXAug 21, 2020Aspirant
Did you ever get help? I can not get anyone to actually resolve the issue. They just a) transfer you multiple times or ask you to pay for phone support. I feel like there is no actual "customer service," and they are more trained in marketing and selling.