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Forum Discussion
Complaints contact info
Hi im after a complaints number as am getting nowhere with the support ,email,phone,or chat Thanks
Case: 43528727
After multiple calls and hours of wasted time my very expensive orbi router still says “offline”. I came here because the young lady wouldn’t transfer me to someone who could help even after I begged. I would like a corporate email to make an official complaint to. It’s obvious that this entire department has been outsourced and I think they’d like to know that this terrible customer service will continue to cost them customers.
After multiple calls and hours of wasted time my very expensive orbi router still says “offline”. I came here because the young lady wouldn’t transfer me to someone who could help even after I begged. I would like a corporate email to make an official complaint to. It’s obvious that this entire department has been outsourced and I think they’d like to know that this terrible customer service will continue to cost them customers.
What product are you refering too? Orbi RBR20?
Babyt345 wrote:
Case: 43528727
After multiple calls and hours of wasted time my very expensive orbi router still says “offline”. I came here because the young lady wouldn’t transfer me to someone who could help even after I begged. I would like a corporate email to make an official complaint to. It’s obvious that this entire department has been outsourced and I think they’d like to know that this terrible customer service will continue to cost them customers.- I selected the model number before posting my query. The email of customer relations/ retention at your corporate location? Please understand that I will find this information rather you provide it or not and I will include your responses at part of my complaint.
- Hello? Still waiting for the information I requested. Still planning to send this entire thread to your corporate office. The longer you wait to give the info the worst this will be. Email please.
