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Forum Discussion
Complaints contact info
Hi im after a complaints number as am getting nowhere with the support ,email,phone,or chat Thanks
What product are you refering too? Orbi RBR20?
Babyt345 wrote:
Case: 43528727
After multiple calls and hours of wasted time my very expensive orbi router still says “offline”. I came here because the young lady wouldn’t transfer me to someone who could help even after I begged. I would like a corporate email to make an official complaint to. It’s obvious that this entire department has been outsourced and I think they’d like to know that this terrible customer service will continue to cost them customers.
I selected the model number before posting my query. The email of customer relations/ retention at your corporate location? Please understand that I will find this information rather you provide it or not and I will include your responses at part of my complaint.
- Hello? Still waiting for the information I requested. Still planning to send this entire thread to your corporate office. The longer you wait to give the info the worst this will be. Email please.