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Forum Discussion
sharshj91
Mar 11, 2019Follower
Computer connects to router but no Internet connection
Our Netgear C3700 stopped working and ISP tech support told that there is some issue with modem. Hence we purchased new C3700 and tried but says connected no internet. However , Other modem(belkin) is...
DarrenM
Mar 13, 2019Sr. NETGEAR Moderator
Could be an issue in the ISP billing system only assigning the belkin modem to receive the internet connection. You may want to call and double check they have the netgear modem active in the system when you try to use it.
DarrenM