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Forum Discussion
terrybarth
Aug 30, 2021Aspirant
Connect yourphone to windows
I'm trying to connect my phone to windows using the windows Your Phone app. Both devices are on the same network. The app tells me that it can't connect. The troublehshooting guide suggest turning of...
michaelkenward
Aug 31, 2021Guru - Experienced User
terrybarth wrote:
The troublehshooting guide suggest turning off AP isolation.
Any more clues than that? "Your Phone" is a bit picky.
It probably means Wireless isolation".
I have none of that enabled.
What is this phone? Does it connect happily to your wifi for other things?
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
Cable Modems & Routers
I will ask the Netgear moderator to move your message.
In the meantime you could visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.
You may have done this already. I can't tell from your message.
I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.
terrybarth
Aug 31, 2021Aspirant
Model: C6250-1AZNAS|AC1600 WiFi Cable Modem Router
My Samsung s20 +56 phone does connect to all my other devices. Windows app Your Phone is the only thing it won't connect with. I have a desktop pc as well, Your Phone does connect to this phone on that device, but it's using an Asus router on that.
I did find the user manual, but found no mention of AP Isolation or Wireless Isolation.
- terrybarthSep 07, 2021Aspirant
Anybody have any ideas on this? Is this cable/router issue or something else?
- FURRYe38Sep 07, 2021Guru - Experienced User
I would contact MS or the mfr of this app and ask them for help and information regarding it's connections. If the phone and PC are on the same network, then there is no AP isolation involved here.
- michaelkenwardSep 07, 2021Guru - Experienced User
terrybarth wrote:
Anybody have any ideas on this? Is this cable/router issue or something else?
Tried Bluetooth?
Normally I wifi on. But I just fired up Your Phone for clues and it invited me to check the pairing details.