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Forum Discussion

emphasison's avatar
emphasison
Aspirant
Jun 15, 2021

Connected: No internet

I have a C6300 with AC1750. On several different devices when I attempt to sign in to wi-fi I receive message stating that device is connected but there is no internet.   I use this router to use w...
plemans's avatar
plemans
Guru - Experienced User
Jun 15, 2021

1. Is it only wireless devices with issues? Or do both wired and wireless have issues?

2. do you have a screen snip of the cable connections page and the event logs? 

  • emphasison's avatar
    emphasison
    Aspirant
    Jun 15, 2021

    Only wireless

     

    I have no logs

     

    Thanks

     

    • plemans's avatar
      plemans
      Guru - Experienced User
      Jun 15, 2021

      So only wireless have issues? just confirming. 

      Because if the wired devices all work fine, then your signal should be good. 

      And you do have logs and a singal connections page. They're built in. 

       

      • emphasison's avatar
        emphasison
        Aspirant
        Jun 15, 2021

        And if I should require these logs, where and how would I obtain them?