Forum Discussion

Aspirant

Jun 15, 2021

Connected: No internet

I have a C6300 with AC1750. On several different devices when I attempt to sign in to wi-fi I receive message stating that device is connected but there is no internet. I use this router to use w...

emphasison

Aspirant

Jun 15, 2021

Only wireless

I have no logs

Thanks

plemans

Guru - Experienced User

Jun 15, 2021

So only wireless have issues? just confirming.

Because if the wired devices all work fine, then your signal should be good.

And you do have logs and a singal connections page. They're built in.

emphasison
Aspirant
Jun 15, 2021
And if I should require these logs, where and how would I obtain them?
- plemans
  Guru - Experienced User
  Jun 15, 2021
  https://kb.netgear.com/30008/How-do-I-obtain-the-event-logs-from-a-NETGEAR-cable-modem-modem-router
  
  https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
  - emphasison
    Aspirant
    Jun 15, 2021
    Thanks for the links
    
    However when I attempt https://192.168.100.1/ infirebird or chrome receive message "unable to connect"
    
    ?????