NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Connecting CM1200
I purchased the Nighthawk CM1200 and the instructions say to connect the coax cable, however my internet comes in via Ethernet portal (AltaFiber/Cincinnati Bell Fioptics). Did I buy the wrong model? I...
Yes. The CM series modems is for Cable ISPs. Wont work on Fiber ISPs.
You need a Wifi router system to connect to the ethernet wall jack or the Fiber ONT device that has a ethernet port on it.
HappilyEverWhee wrote:
I purchased the Nighthawk CM1200 and the instructions say to connect the coax cable, however my internet comes in via Ethernet portal (AltaFiber/Cincinnati Bell Fioptics). Did I buy the wrong model? If not, what port do I plug the Ethernet into and what plug do I use for the mesh router? If wrong model, what do you recommend for multi gig modem?
A few seconds of web search shows you most likely have a combination ONT and Wi-Fi router device from your ISP. Correct me if I am wrong. You should not need any additional hardware to get both Wi-Fi and Ethernet connected internet available in your residence.
Support from your ISP would be the place to start.
See attached.
