NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
klaas742
May 23, 2022Tutor
Connecting my CM1150V modem to the internet with g54/n150 wifi router.
I purchased a renewed Netgear CM1159v modem on Amazon. I tried connecting my Negear G54/N150 WiFi router to the modem with Ethernet cable and it does not recognize it. I have been using it for years...
klaas742
May 23, 2022Tutor
Thanks for the suggestions. I have tried all of these at least once and I am using theCat 5 cable that came with the modem. I am thinking you may be right about the router being out of date.
plemans
May 24, 2022Guru - Experienced User
The cm1150v has 4x ethernet ports. but the vast majority of ISP's only allow 1 device to be connected to it because they only issue 1 public ip address.
If you had anything else connected to the cm1150v then try this.
Factory reset the cm1150v and the router.
then power off them both and disconnect the coax from the cm1150v.
Let it sit 2 minutes.
then connect the coax back to the modem and boot it up.
give it 2 minutes to boot.
Then connect 1 router to port 1 on the cm1150v and power the router on.
Give it 2 minutes to boot.
Then try setup on the router.
Make sure you only have 1 device connected to the cm1150v.
- klaas742May 25, 2022Tutor
Thank you for your reply. First of all after rereading my original post I realized I made a typing error. It should have read with my old router not "without" senior moment. After trying many different suggestions nothing worked still no WiFi. So I went and purchased a new WiFi router. Still no WiFi. After at least an hour on the phone with Comcast tech. Still no WiFi. Orange light stays on as it did with my old router. I tried all of your suggestions. Still no WiFi. Btw this is day four. I am thinking that the "renewed" CM1150v that I bought on Amazon is the problem. Thinking of sending it back. Anymore suggestions lol. Thanks for your reply. John
- plemansMay 25, 2022Guru - Experienced User
is your isp able to activate the modem?
Are they able to ping it?
- klaas742May 25, 2022Tutor
My isp did everything that they could do on their end I think. How ever the electricity was off for about thirty minutes a short time ago and when it came back on I noticed the internet light on the router had turned from orange to green I was relieved and was able to use the wifi with my phone but then when I went to use my computer it said internet not available so I ran windows diagnostics and it said it was related to the ethernet. I restarted my computer to no avail so I turned off the router and when I turned it back on the light was orange again No WiFi but my computer is able to use the internet. Now I am back to square one computer but no wifi to the internet.