NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Connecting Netgear Router R6300 with server and ADSL internet?
Hi, I am having difficulty reconnecting my Netgear WiFi Router N6300 to work with both my server and internet at the same time. We have relocated and the new house only has ADSL internet. Previousl...
> [...] R6300 [...]
"R6300" (Plain/["v1"]) or "R6300v2"? Firmware version?
> [...] I have a small server connecting 3 computers and a printer.
> [...]
And, apparently, some kind of (unidentified) modem (or modem+router),
and the R6300. What, exactly, is this mystery "the modem", and what,
exactly, is connected to what, exactly? (Hint: If a device has multiple
Ethernet ports, then "connected to device" is not enough detail.)
> [...] I am concerned that with both being WiFi there may not be an
> easy solution to this. [...]
If you mean that the (unidentified) modem (or modem+router) provides
a wireless network, then it's almost certainly a modem+router. If the
(unidentified) modem+router works properly until you add the R6300 to
the mix, then why are you trying to add the R6300? Better wireless
coverage, or some other reason?
> [...] Before with the internet plugged in using cable internet, [...]
What was the model of the cable modem?
> they didn't fight each other. [...]
Most likely, they're not really fighting with each other now, but,
with multiple routers, you may be dealing with more than one LAN
segment, which can be confusing and/or troublesome.
> I have tried to connect the modem directly to the Netgear, [...]
Where else would you connect it? (And see "Hint: [...]", above.)
> [...] but this isn't working either.
"not working" is not a useful problem description. It does not say
what you did. It does not say what happened when you did it. As usual,
showing actual actions with their actual results (error messages, LED
indicators, ...) can be more helpful than vague descriptions or
interpretations.
> [...] The Optus WiFi has taken over the Netgear Router (ie. in Netgear
> Genie it says Optus not Netgear anymore) [...]
I'll assume that "Netgear Genie" here means the router's management
web site, not some Genie app or other. Again, how, exactly, are you
trying to talk to the R6300?
> [...] I only have a basic understanding of all of this.
Possibly less, but that's not fatal. However, the less you
understand, the more important it becomes to provide accurate, detailed
descriptions of what you're doing, and what happens when you do it.
What you think that it all means is of much less value.
My quick guess is that you have two routers (some kind of
modem+router, and the R6300). Cascading multiple routers can cause
multiple problems. If so, then there are two common ways to straighten
things out, but an accurate equipment inventory would be helpful for a
start.
Assuming that you have two routers, you probably should have only
one. One of the two usual approaches would be to leave the
(unidentified) modem+router as a modem+router, and configure the R6300
as a wireless access point.
Visit http://netgear.com/support , put in your model number, and look
for Documentation. Get the User Manual. Look for "access point".
Whether your R6300 can do that easily may depend on whether it's an
"R6300[v1]" or an "R6300v2".
The other approach would be to configure the (unidentified)
modem+router as a modem-only, making the R6300[vX] your only router.
Knowing nothing about either the (unidentified) modem+router or your DSL
service, it's tough to guess how easy that would be.
Ok, a little condescending, with reply but will go with the fact you sound like a typical tech person like my 13 year old tech-head nephew and believe you are actually trying to help rather than just insult.
I have managed to reset the NETGEAR R6300 WIFI Router so the wireless network is reading Netgear not Optus Modem 383E07 The modem is supplied by phone company for DSL internet connection. The NETGEAR WIFI router is used to provide multiple ports and physical Ethernet cords are plugged into it to connect my network/server - 3 x PC’s & Printer and previously the cable modem. A professional IT person set it up to run my network. The modem brand was not pertinent to the situation hence why it was not provided. The modems - previous and existing are supplied by phone company - Optus. Previously with cable internet, the Optus modem plugged into the NETGEAR WIFI router and supplied internet connection across the 3 computers, in addition to access to printer and server files. Now at new location it is only ADSL internet, so it runs on phone line not cable. Subsequently, without being able to plug in the Optus modem directly to the NETGEAR Router it is running off wifi. This seems to conflict with NETGEAR WIFI network. I can run my wireless network as NETGEAR and see my server or run it on Optus modem and get internet. Just not both at the same time. Thus I cannot access email on Outlook where my file is on the server and needs internet at the same time.
I hope that explains some of the details you asked for. NETGEAR Genie is the software to control the NETGEAR Router - Just thought every NETGEAR Router had this. My network map thru NETGEAR Genie says I am connected to everything successfully - internet, server, printer, Optus modem - have even plugged in my iPhone via USB to PC to use phone data for internet access, but my PC is just not connecting to the internet.
Current status is all connected but still no internet. New as of tonight, Firefox is saying ‘Your connection is not secure” and ‘self signed certificate error’ which is not the case for every website I try to access. Can see my outlook data file on server but no internet to send/receive.
Thank you for your time if you feel you have something positive to add to help me with this situation. I do appreciate the help.
Kind Regards,
Tracy.
I have managed to reset the NETGEAR R6300 WIFI Router so the wireless network is reading Netgear not Optus Modem 383E07 The modem is supplied by phone company for DSL internet connection. The NETGEAR WIFI router is used to provide multiple ports and physical Ethernet cords are plugged into it to connect my network/server - 3 x PC’s & Printer and previously the cable modem. A professional IT person set it up to run my network. The modem brand was not pertinent to the situation hence why it was not provided. The modems - previous and existing are supplied by phone company - Optus. Previously with cable internet, the Optus modem plugged into the NETGEAR WIFI router and supplied internet connection across the 3 computers, in addition to access to printer and server files. Now at new location it is only ADSL internet, so it runs on phone line not cable. Subsequently, without being able to plug in the Optus modem directly to the NETGEAR Router it is running off wifi. This seems to conflict with NETGEAR WIFI network. I can run my wireless network as NETGEAR and see my server or run it on Optus modem and get internet. Just not both at the same time. Thus I cannot access email on Outlook where my file is on the server and needs internet at the same time.
I hope that explains some of the details you asked for. NETGEAR Genie is the software to control the NETGEAR Router - Just thought every NETGEAR Router had this. My network map thru NETGEAR Genie says I am connected to everything successfully - internet, server, printer, Optus modem - have even plugged in my iPhone via USB to PC to use phone data for internet access, but my PC is just not connecting to the internet.
Current status is all connected but still no internet. New as of tonight, Firefox is saying ‘Your connection is not secure” and ‘self signed certificate error’ which is not the case for every website I try to access. Can see my outlook data file on server but no internet to send/receive.
Thank you for your time if you feel you have something positive to add to help me with this situation. I do appreciate the help.
Kind Regards,
Tracy.