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Forum Discussion
gaowebdv
Jul 08, 2020Follower
Connection dropping once or twice in an hour, not sure what to make of the logs
I'm on my 3rd modem now. Replaced an old one with SB6190 because I was having issues with network dropping constantly. Issue wasn't resolved so got CM700 and the issue continues. I think the problem ...
plemans
Jul 09, 2020Guru - Experienced User
You also need the screen snip of the cable connections page.
The T3 errors tend to be line issues through. And if you're on your 3rd modem, it probably isn't the modem.
If you have any splitters, amplifiers, attenuators in line, remove them.
You'd want the isp to check the line.