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Forum Discussion
Connection Issues - Only Upstream Light Off
I have a CM1200. I've been at this house for around a year with no internet issues, but this week it keeps dropping. Unplugging the modem for 30 seconds always fixes it for at least a few hours. I tr...
Sorry -- I tried to add images to the last post but it seems like they didn't go through. I attatched a file with the connection status on the first 3 pages and the logs on the last 3.
The coax cable is fine and there are no splitters. My ISP is not particularly helpful, but I can try to get them to check the line quality on their end. Does it seem like anything else may be going on from what I've attached?
Thanks for your help.
I see lots of Critial entries.
https://highspeed.tips/docsis-events/
Something the ISP needs to check into...