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Forum Discussion
Connection Issues - Same IP Address
Hello Everyone My family and I are struggling with interrupted connection issues. I recently upgraded my internet speed with my internet service speed and bought this modem/router used on amazon...
Have the ISP check the signal and line quality UP to the modem.
Be sure there are not coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Please try a factory reset and setup from scratch...
Thanks for your reply. I have checked into the actions you mention (except the cable line quality) and the issue is still there. I am having a service tech from the ISP (Spectrum) come out look at the cable line and splitter. I'll post an update after the tech evaluates the situation.