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Forum Discussion
connectivity issues
I just purchased this Modem Router.
I keep getting disconnected all the time. Some times its like 13 to 20 times in a day. It re connects by itself. Sometimes its down for a min, and sometimes as much as 15 mins. I restart or reset the Router and I am back in business when its down for too long. Is there anyway to find out what can be the problem or issue with so many disconnects and the connections throughout the day. My upstream power is between 38 to 42. And my downstream power is between -2.1 To .06.
Does anyone have any solutions to this.
I keep getting disconnected all the time. Some times its like 13 to 20 times in a day. It re connects by itself. Sometimes its down for a min, and sometimes as much as 15 mins. I restart or reset the Router and I am back in business when its down for too long. Is there anyway to find out what can be the problem or issue with so many disconnects and the connections throughout the day. My upstream power is between 38 to 42. And my downstream power is between -2.1 To .06.
Does anyone have any solutions to this.
1 Reply
Hello SoccerC
Are you seeing any T3 or T4 timeouts in the cable logs?
DarrenM
