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Forum Discussion
Connectivity
Help! Unable to connect to WiFi. Internet company says they aren't the problem. We have the C6300v2. I never knew about the NetGear app so haven't connected it so unable to view status. How can I ensure my firmware is up to date? The LAN light is not on.
1 Reply
The firmware isn't user changeable. Its part of the provisioning from the ISP.
What actual problem are you having?
Do you have a screensnip of the cable connections page and the event logs?
That helps us check the connection. The ISP's first response is always "its not the line"
