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Forum Discussion
gus4nyr
May 21, 2021Follower
Continually Asking for New Login Credentials (Netgear C7100V Cable Modem Router)
Greetings All, Every couple of days my router kicks me off the internet and asks me to setup a new admin password and security questions. It takes the new inputs just fine (even if they are the same...
FURRYe38
May 27, 2021Guru - Experienced User
Wire connect a PC to the router and factory reset the router using the back push pin button. Hold it in for 10 seconds then let go. Use a web browser and walk thru the setup wizard. This time write down all important information for safe keeping later on. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.