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Forum Discussion
Smog515
Jul 15, 2022Aspirant
Continuous Amber Upstream light
Model C6300v2 My modem was working flawlessly, all green lights, until 30 min ago, when I had to unplug it to see if I could connect my HP printer/scanner. Printer working; scanner stopped. I also h...
FURRYe38
Jul 17, 2022Guru - Experienced User
Please post a copy and paste of the modems connection status page.
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute then back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
https://kb.netgear.com/24311/Power-level-guidelines-for-a-NETGEAR-cable-modem-router?article=24311
https://www.duckware.com/tech/solving-intermittent-cable-modem-issues.html