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Solved
Costco CAX30 Router
I got an email stating that my CAX30 router might have a problem connecting to the internet. I checked and had my traffic meter already cleared. I'm guessing that with that, I'm good. I have not had ...
Correct.
What Firmware version is currently loaded?
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router
It shows 1.4.12.2 I thought there was supposed to be a beta version of an improved firmware to correct the problems with the 5g operation. I have t keep powering off in order for me to run 1 game on my tablet to run. Some of the apps on my Android phone take a LOT of time to load. My dload speeds are great on my different devices. See next message
I have the 2.4 wireless channel set at AUTO, the 5G channel is set 153. These were recommended some time ago when I was having problems.
Danny
If this was just taken and the CAX30 has been online for a while, event logs looks ok. Might take another check on this in say an hour or so. Don't clear it, just open event logs and copy and paste the date and post it.
Yours may have got the v.12.2 push if yours is actually on v1.4.12.2. Mine got this the other day from NG. We are helping NG beta test on our CAX30s.
Your connections page looks ok. Power levels are good.
I'm using Channel 1 and 161 on the WiFi, Smart Connect Enabled, 40Mhz only on 2.4Ghz. MIMO enabled, Airtime Fairness not enabled. Running mixed mode WPA2/WPA3.
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-routerSo are you say that Netgear actually pushed the firmware update without my having to install it? Not remembering what I had when it was brand new and I set it up for the first time. It was suggested to me to install firmware 1.4.11.2 and that system was running great. I now am having SO MUCH trouble with my 5g system, I can't run Netflix and one of my games. I'm going back to 1.4.11.2.
Danny