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Solved
Costco CAX30 Router
I got an email stating that my CAX30 router might have a problem connecting to the internet. I checked and had my traffic meter already cleared. I'm guessing that with that, I'm good. I have not had ...
Correct.
After v1.4.12.2 was on your CAX30, Had a factory reset and setup from scratch been performed afterwards? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-router
I'm currently using v1.4.12.2 on my CAX30 and not seeing any problems. Mine was auto udpated and I have not even power cycled or factory reset mine as of yet.
I'm having problems with my WiFi running Port City Tycoon. If I power off the router I can load the game only 1 time.. After that I get an error message saying "Connection lost. Check your internet connection" All my other apps work fine and my speed check shows 455Mbps down and 18Mbps up. All of connect devices like garage door, solar, thermostats, phones, pcs, security cameras work with problems. I've left a message on Facebook for Port City but no response if it's their problem. My tablet is an Samsung and the game used to work flawlessly before I got the firmware push for 1.4.12.2 when I was running version 1.4.11.2. I've downgraded the firmware back to 1.4.11.2. I did a reboot and power off/ on.
Any ideas would be appreciated.
Thanks
Danny
After v1.4.12.2 was on your CAX30, Had a factory reset and setup from scratch been performed afterwards? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-routerI have not done a wired pc to router setup. I've pushed the reset button on the back and powered off. When I access the router it has retained all the information. Right now I able to stream Netflix without a problem. I have set the DHCP IP to 100 and 200.
Thanks for the help.
Danny
Next time try doing a factory reset by using the ERASE button on the modems WEB UI page:
https://kb.netgear.com/24233/How-do-I-erase-the-configuration-settings-on-my-Nighthawk-router
How log did you press the reset button for? 10-15 seconds is minimum press time, then release. All user configurations should be erased. Recommend setting up with a ethernet connected PC and using a web browser at 192.168.1.1
You may want to look up some port forwarding for Port city.
DarrenM
